Customer Success

Find a role with the right approach to customer relationships

As the SaaS landscape becomes more competitive, more companies are adopting Customer Success, but not everyone approaches it in the same way. Customer success in SaaS is fast becoming the first line of attack to boost conversions, raise customer happiness, and reduce churn. 
 
Whether you are a relationship, commercial or technical success manager, we know you aren’t going to be actively looking for roles. Taking a long-term call from Teem means you can sit back, knowing you’ve got a partner onside to keep you up to date on the next big thing.

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Join world class customer success teams

Top SaaS vendors need top performing customer success talent to grow their business. 
 
At Teem, we help you join the disruptors, whilst ensuring it will be a place that you’ll enjoy working. We know what it takes to thrive in the most innovative pre-IPO and scale-up environments.
 
We’ll tell you in the first 30 seconds of a call who our client is, and spend c.30 minutes understanding your process, approach, and career aspirations to match you with the right organisation and culture for long-term success.

It was a pure delight working with Lauren in my recent job search. Lauren is a true professional, looking after the detail to ensure all-around success for me, her and my new employer. She was keen to ensure that I was a good match for the role before we proceeded. I highly recommend Lauren to assist in your next job search. Thanks, Lauren!

Micheal Martin Key Account Manager, Enablon

Teem were a pleasure to work with every step of the application process. They made sure I was as prepared as possible for each interview and were incredibly responsive to their emails--helping me stay informed. It is clear to me they are excellent at what they do, and any applicant or company would be lucky to work with them. 

Casey Rothschild Customer Experience Manager, Workvivo

Teem were so great! They made the interview process so easy and was honest and helpful throughout the entire process. Teem connected with me on LinkedIn and presented an amazing opportunity. They were with me every step of the way coaching me through, giving me great tips, and keeping me in the loop the entire time. Thank you, Teem! Interviewing is never an easy or very fun process, but Teem were so helpful, and I cannot speak highly enough of them. 

Kayla DeLuca Daniels Customer Experience Project Manager, Workvivo

Teem has by far been one of the best recruitment companies I've ever worked with. Not only are they very personable and friendly, they really do go the extra mile with ensuring you feel confident and prepared at every stage of the hiring process. Providing regular updates and check ins with meaningful advice and feedback; Teem has great communication skills and I really do appreciate all their support, guidance, and help. Thank you, Teem - you're awesome! 

Emily Hollingworth Customer Success Manager, Split

As soon as Nick and I spoke, I knew that he was not looking to find just anyone to send for roles to hit a quota. He took the time to get to know me, including where my skills/weaknesses were, and what I was looking for in a new role/employer. Nick helped to make sure that I was confident in my own skill set and that I took full advantage of my knowledge and experience as he knew how my history would help in the new role. I have already mentioned Nick and Teem to a few friends!

Adam Kavanagh Customer/Partner Success Manager, BRYTER

Teem have been nothing short of professional and extremely understanding in the ideal role for my skill set. Their communication is second to none, whether it be through email, phone-call, voicemail or text; they ensured I was constantly up-to-date on the process from the start all the way until its conclusion. I have nothing short of high praise for Teem and highly recommend anyone get in touch with them if they are looking to make a move. Thank you again, Teem!

Sharique Akram Customer Success Manager, BRYTER

Big praises for Teem. Their attention to detail was fantastic, and they went over and above to made sure that I was well-informed throughout the process. Thank you!

Vi Cuong Luong Customer Success Manager, Split

Teem were amazing in their process from beginning to end. They reached out to me about a potential position with a company I am happy to say has been amazing from the start. They did a great job at communicating with me the role, culture and journey throughout my interview process. The most important part to me was their unique approach to checking in with me during my interview process and after I was hired to make sure I was happy and settling well.

Michelle Torres Senior Customer Success Manager, AppsAnywhere

I highly recommend Tuz for his exceptional performance during my recruitment process. He's very hands-on and stayed close during the whole process to make sure I was prepared for each step. Apart from that he's a very nice and easy person to get a long with. I definitively recommend others to work with him.

Wendela Spelmans Senior Engagement Associate, Sana Labs

How We Helped

READY FOR A MOVE? TAKE A LOOK AT WHO’S HIRING

Customer Success Manager - Join as a hands-on leader and manage a team of 3

  • London
  • permanent
  • £75,000 - £89,999

Opportunity to join as a hands-on leader and manage a team of 3

Backed by tier-1 VCs – have over 240 exits in their portfolio. 
 

Sam Palombo Lead Consultant

VP Marketing - Own the marketing function and inherit a team of builders!

  • US (Remote)
  • permanent
  • $280,000 - $299,999

Own the marketing function and inherit a team of builders!

DevOps vendor with $30M+ VC funding raised to date - major runway in front of them. 
 

Joe Mummery Regional Sales and Operations Director

Customer Success Manager - Opportunity to be hands-on with early critical customers

  • US (Remote)
  • permanent
  • £20,000 - £49,999

Join a SaaS vendor with tier 1 VCs and a seasoned founding team who knows what it takes to succeed!

Opportunity to be hands-on with some of the most critical and early customers. 
 

 

Joe Mummery Regional Sales and Operations Director

Product Marketing Manager - Own product marketing at a fast-growing DevOps startup

  • US (Remote)
  • permanent
  • $150,000 - $199,999

Own product marketing at a fast-growing DevOps startup

$25M+ in funding from VCs who have backed the likes of LaunchDarkly, Grafana Labs & Amplitude.

Joe Mummery Regional Sales and Operations Director

Enterprise Account Executive - Recognised leaders with $340M+ raised from tier-1 VCs

  • UK (Remote)
  • permanent
  • Negotiable

Recognised leaders (Gartner + G2) with $340M+ raised from tier-1 VCs (a16z, Tiger, Index)

Trusted by leading customers globally, including AppDynamics, Nasdaq, PayPal, and more.

Penny Cheung Principal Consultant

Enterprise Account Executive - Join a leading DevOps vendor and collaborate with a seasoned founding team/revenue leaders!

  • California
  • permanent
  • $110,000 - $149,999

Join a leading DevOps vendor and collaborate with a seasoned founding team/revenue leaders!

$35M raised total with backing from tier 1 VCs such as Index.

Joe Mummery Regional Sales and Operations Director
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